Frequently Asked Questions
How do you verify the authenticity of your watches?
Every watch is carefully inspected in person before being listed for sale. We guarantee the authenticity of every timepiece offered by Luxuryhunts.
LuxuryHunts operates in accordance with Singapore’s regulatory requirements and is a licensed secondhand goods dealer under the Singapore Police Force (SPF).
We take authenticity seriously and are committed to providing our clients with genuine timepieces and a transparent, trustworthy purchasing experience.
What does your in-house warranty cover?
In-House Warranty
Our in-house warranty provides 3 months of coverage for the mechanical functions of the movement.
The warranty does not cover normal wear and tear, cosmetic damage, water damage, damage caused by impact or misuse, or any issues arising from servicing or repairs performed by unauthorised parties.
Brand / Agent Warranty
For watches that remain covered under the brand or authorised agent’s warranty, any warranty related matters will be referred directly to the respective brand boutique or authorised service centre, in accordance with their warranty terms and conditions.
Do you offer installment payment options?
Please check in with us on the existing available installment options.
Can I view and inspect a watch in person before purchasing?
Yes, and we highly encourage it. You are welcome to visit us at 14 Scotts Road, Far East Plaza, #04-130, Singapore 228213, from Tuesday to Saturday, 12 PM to 7 PM.
Kindly let us know your preferred time slot in advance. As our boutique is intimate, advanced appointments allow us to provide a more personalised and comfortable experience with our full attention dedicated to you.
What payment methods do you accept?
We accept mostly instant bank transfers, PayNow and major credit cards.
Higher value pieces are usually settled by instant bank transfers. Message us and we will send the details.
Can I claim GST when purchasing a watch in-store?
No. All goods are sold under the Gross Margin Scheme (GMS). Under this scheme, neither the seller nor the buyer is permitted to claim input tax on these goods.
How long does international shipping take?
Transit time depends on the destination, and typically runs a few working days by express courier once the piece is dispatched. Every shipment is fully insured and tracked.
Import duty and taxes charged on arrival are the buyer's responsibility. Tell us where you are and we will confirm the timeframe and cost before you commit.
What are the benefits of consigning my watch with Luxuryhunts?
By consigning your timepiece with us, we aim to help you achieve your desired asking price while reaching a wider pool of potential buyers.
Our consignment period is a minimum of 30 days, with no additional consignment fees. A modest markup will be applied to your agreed take back price.
With a database of over 30,000 users and an established overseas network, we are well positioned to connect your timepiece with both local and international buyers.